How booking works
From search to check-in: what happens when you book a home.
When you find a home you like, the price shown is the full price. It includes every mandatory fee, so there are no surprises at checkout.
1. Search and compare
- Search by place, dates and guests. Every result shows the total price for your stay.
- Use filters to narrow results, such as price range, home type or amenities.
- Some results are ads. They are always labeled "Sponsored" and never mixed into the order of real results.
2. Check the details
- Read the description, photos and house rules.
- Check the price breakdown: nights, cleaning fee, extra guests, any discount and our service fee.
- Look at recent guest reviews to see what it's like to stay there.
3. Book and pay
- Choose your dates, add guest details and confirm the booking.
- Pay on Bookalizer. We hold your money until check-in, so if the host cancels you get a full refund.
- You'll get an email confirmation with your booking code and the host's contact details.
4. Check in
- The host will tell you how to get in, for example a self check-in code.
- If anything is wrong when you arrive, contact us right away. Choose "Safety" for urgent problems.
After your stay
- You can leave a review within 14 days of check-out. Reviews help other guests and the host.
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